Technical Support – Voice

Full Time

Website Advantiqs Technologies

Eligibility Criteria Bachelor’s degree in BCA, MCA, BE, Diploma preferred
Excellent English written and verbal communication skills
Basic computer hardware knowledge
Minimum skills required Effective Communication Skills/Clarity in communication
Ability to Handle Pressure and display emotional stability
Speed and Efficiency
Problem Solving ability and logical approach
Listening capacity
Customer centricity
Patience and empathy
Responsibilities The tasks of these Engineers could include one or more of the following:
Must possess the zeal to demonstrate Customer First culture in every interaction
Ability to troubleshoot and fix Hardware/ Networking/OS related queries over the phone
Ability to provide solutions to customers that may involve selling the customer a product or service to fix the issue.

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